Geographical and socio-economic boundaries are limiting factors to access medical care, and even readily available online healthcare providers cannot overcome language barriers and are not for free. On the contrary, there is strong evidence of commitment from millions of health professionals around the world in the idea of donating time and service for telemedicine. Participants would benefit from extensive updated international health data, and from having the opportunity to enrich their working networks and to serve people in need without the necessity to travel away from home.

This project aims to create a real-time health advice platform (World Health Aid) that can reach healthcare providers as well as healthcare deprived people, address war zones and areas which were victims of natural calamities. It will be a combination of live patient and clinician-facing decision support systems. The developed systems will offer paid/free advice services such as self-diagnosis screening by a combination of video/voice chat, multilingual instant translation services, instant voice-command keyword symptoms search for users, real-time messaging, record communication, and a portal with health-related interactive information. The modules and sections of the platform present the necessary quality of service to fulfill users’ needs in a professional setup, and they will be ready to include, e.g. by adding IoT devices, the offer of telemedicine, telecare, and telehealth features in the future extensions.

By adopting and supporting these architectures of healthcare, entities like the NHS or any national health services of a developed country can actively improve their performances by reducing diagnosis and treatment delays, A & E waiting time and pressure, raise health awareness, and prevent epidemic diseases more efficiently.